Delivery
Please allow 1–3 working days for your order to be processed.
UK delivery
£2.50 Royal Mail 2nd Class (free for orders over £30), 2–3 working days
£3 Royal Mail 1st Class, 1–2 working days
£3.70 Royal Mail Signed For 1st Class, 1–2 working days
If your order has not arrived after 15 days please contact us.
International delivery
Our store doesn’t currently support orders shipping outside the UK – to buy our products internationally, please shop on our Etsy store
Pre-order
The product description will state if an items is on pre-order, and will give the date from which it will dispatch. If you order in-stock items too they will wait and be dispatched alongside your pre-order items.”
Returns
We hope you love your StickerKitten products but if you are unhappy with any item we are happy to offer you a full refund if the item is returned to us in its original packaging within 14 days from the date of delivery. Please note that the return postage is at your expense. If you wish to exchange an item, there will be an additional delivery charge for the new item. Please note that we cannot accept returns for digital downloads.
To arrange a refund please email sarah@stickerkitten.co.uk with your name, order number and details of the item(s) you’d like to return and why. Please always contact us before returning items.
All refunds will be processed within 7 working days of the return being received and refunds will be made to the original payment method.